Social media has come a long way in the last 10 years. MySpace opened the door to people interacting with each other back in 2003 but was replaced by the more robust Facebook, which allowed people to not only create personal pages, but business pages as well. The addition of business pages changed the way businesses interacted with their customers. No longer would the only options be paying for ad space with traditional media. Now, businesses could let their followers and fans know what their specials were, ask customers questions and post events for free. With the door open for …