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June 10, 2014
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Letter: VA needs to work harder at providing quality care for its veterans

Doc’s bedside manner lacking

With the VA Roseburg Healthcare System being in the news lately, I thought I’d say a few words about my experiences. I think the big majority of employees at that facility are good people with good hearts. I have not had a problem with appointments, but I have had problems in other areas.

I hope you never hear words from your civilian doctor like the words I’ve heard from my doctors at this facility. “If it’s not killing you, don’t worry about it.” “I have limited knowledge, I can give you narcotics.” “I don’t know what your problem is and I don’t know what to do for you.”

These words also came from my doctor and an emergency room doctor. “And just what do you expect me to do for you today?” Great bedside manners. Any time someone is on a salary and has incentives to keep costs down, guess who suffers? We veterans do.

Here is another one I heard from a friend who was told this in the ER. “Eat better and exercise or die.” Then the doctor turned around and walked away.

I hurt myself four years ago and they still don’t know what my problem is — or more likely, they don’t care. I’ve been in pain every day for this period and it just makes me sad that anybody would be treated this way, whether they are veterans or not.

One more comment I almost forgot: “If you had insurance, things would get done faster.” I thought volunteering for the military at age 18 was my insurance.

Allen Graves

Myrtle Creek

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The News-Review Updated Jun 25, 2014 12:02PM Published Jun 10, 2014 01:00PM Copyright 2014 The News-Review. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.