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August 12, 2014
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Letter: Roseburg Veterans Affairs Medical Center’s moral, patient care is reflected through its leadership

Quality care

is essential

In response to the August 8 Public Forum comments, it is good to hear that the letter writer has been getting timely, quality care at the Roseburg Veterans Affairs Medical Center. That is what all veterans hope for.  But, it appears the letter writer is either uninformed, misguided, or perhaps not listening.

Our local newspaper, The News-Review, has a responsibility to report the issues that affect the community and to present an opinion in their editorials. They have received credible information regarding low morale. The information came from fact-based documents and courageous testimony from those who care for veterans and those who receive care at the Roseburg VA. I am very grateful The News-Review has taken their position.

When individuals have a moral compass, they will continue to provide the best care they are able to do. It is good to hear that front line staff have kept their composure when working with our veterans, and not allowed their frustrations and toxic environment to reflect in their interaction with their patients. The News-Review staff didn’t create that environment, they reported it.

In any organization, morale is reflected through leadership and the culture they set. Personally, I think if patient care providers are contemplating coming to the Roseburg VA, they will be encouraged by efforts for cultural changes, by replacing the current leadership with those with a moral compass.

I encourage the August 8 letter writer to join veterans and staff in understanding and changing the underlying culture that has resulted in the low morale, toxic environment, reduction in services and staff, and lack of stakeholder involvement in the decisions made at the Roseburg VA.

Dona Brewer

Roseburg


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The News-Review Updated Aug 25, 2014 09:12AM Published Aug 12, 2014 03:10PM Copyright 2014 The News-Review. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.