Technology can help the county
I applaud the recent column by Susan Morgan on using technology to make government more efficient and keeping citizens informed. Public entities are notorious for not using technology, due to lack of competition, in my opinion.
It is with this in mind that I am hoping Susan Morgan can turn her attention to assisting one of our most public entities, our library system, in using social media to keep its patrons informed. It could allow for more convenient payment methods, such as online and in person debit/credit card transactions. Many other entities that compete for my time and money do engage in these technologies and are rewarded with my patronage.
I would love an update via Facebook or email on new titles, a new feature described, a call for donations, an event hosted at the library, etc., as I see many other libraries doing in Oregon. I would like to pay fines online, or even pay via credit/debit card in person, since I very rarely carry cash anymore!
Really, I would like to make sure the library stays as relevant as possible, and these steps would go a long way in making sure that happens. Two library directors have now informed me that the county will not allow this. My challenge to Susan Morgan is to find out if this is true and apply her leadership to make it different for the library, the museum and other departments that could benefit.