Roseburg’s first online order and pickup service will be offered by Fred Meyer beginning Wednesday.
The service is called ClickList and is slowly being added to all Fred Meyer locations. Customers can sign in using the Fred Meyer website, add items to their cart and schedule a time to pickup their order at the store. Orders can also be created using the company’s smartphone app, found in both Apple iTunes and Google Play stores.
The website and app allow customers to order from nearly every department and even provides a special instruction box for each product chosen, allowing users to fully customize each order. Tobacco and alcohol items are not included in the service. Prescription pickup is also not available at this time, though the website does state the company is hoping to include that service in the future.
The designated pickup area can be found near the garden center at the Roseburg branch, 929 NW Garden Valley Blvd. Once there, customers can call the number on the sign and an associate will bring out the order.
Orders placed before 3 p.m. can be picked up same day. According to the company’s website, pickups can be scheduled up to three days in advance. The store requires a three hour window between completing orders and pickup times.
Any order not picked up will be cancelled and products will be returned. Customers must place a new order once the original is canceled.
The use of digital coupons is encouraged, though paper coupons are accepted at pickup. Debit and credit cards are the only form of accepted payment.
“When you place your order, you’ll see an estimated total at checkout. Your card will be charged for a final total amount when you receive your order,” the Fred Meyer website states. “Prices shown when you place your order may differ at the time you receive your order due to coupons, substitutions, taxes (if applicable) and weighted items.”
Normally, Fred Meyer charges a $4.95 fee to use the service, but the company is waiving the first three charges as part of its grand opening.