Another building in downtown Roseburg will be empty when Wells Fargo closes its downtown branch Sept. 12.
The second location on Garden Valley Boulevard is approximately two miles away and will remain open according to Wells Fargo’s spokesperson Ruben Pulido.
“This is not an easy decision or one that we take lightly,” Pulido said. “We continually evaluate our branch network and make adjustments based on customer use, market factors, economic trends and competitor actions. This process leads to both expansion and closures.”
Customers like Winston local Joanne Hayes, who has been banking with Wells Fargo for longer than she can remember, will be able to use the downtown branch as normal until Sept. 12. She received a notice a few weeks ago and is having to shift her banking habits again after Umpqua Bank closed its branch in the Green District in October.
“I understand that it’s a good business decision. It’s just too bad it affects me,” Hayes said. “It’s disappointing that both banks where we do our banking closed branches.”
Five employees will be affected by the closure and are able to apply for other positions in the company. The company said it will provide job search resources and transition support. According to CNN, Wells Fargo plans to close 800 branches nationwide by 2020.
“We have seen a decrease in customer traffic over the last few years,” Pulido said. “While branches continue to be important in serving our customers’ needs, we’re finding that customers are often using our wide range of digital capabilities for many of their banking needs. As a result, more transactions are happening outside the branch.”
Bill Arsenault doesn’t use the downtown branch, opting for the Garden Valley Boulevard branch, but stopped by to clear out his safe deposit box. He pointed out the new banks and the digital access as common reasons for branch closures, but was sad to see another empty building downtown.
“Downtown has its issues and has had for a long time,” Arsenault said. “I don’t know if this one makes a difference, but another closed building doesn’t help.”
Wells Fargo plans to sell the building, which was built in 1970 and was last assessed at $1.25 million, according to county records.