CHI Mercy Medical Center (copy)

A Douglas County woman filed a lawsuit earlier this month alleging medical malpractice against CHI Mercy Medical Center.

A Douglas County woman filed a lawsuit earlier this month alleging medical malpractice against CHI Mercy Medical Center.

Renee Bates filed the suit in Douglas County Circuit Court on Feb. 4 asking for $910,000, claiming that the hospital failed to attend and supervise her when she was suffering from orthostatic hypotension and was at risk of falling.

According to the complaint, Bates fell off a bedside commode in February of 2017 and struck her head on the floor of her hospital room, where she was being treated for the hypotension, according to court documents. Bates said she struck her head and face with such force that it fractured her cervical spine, which resulted in three surgeries to repair cervical instability and to repair an injured cervical disc.

The lawsuit said Bates’ injuries caused severe pain, suffering, inconvenience, loss of normal lifestyle, mental suffering and permanent restriction of cervical range of motion.

The suit asks for $750,000 for non-economic damages and $150,000 for surgical expenses to treat the facial and cervical injuries suffered in the fall in the hospital room. Bates also asked for $10,000 for loss of wages.

Attorney Robert Miller of Eugene, who filed the lawsuit on behalf of Bates, is requesting a jury trial. He was not available for comment Friday.

Hospital representatives said they were aware of the lawsuit, but could not comment on pending litigation.

Reporter Dan Bain can be reached at 541-957-4221 or e-mail at

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Dan Bain is the health reporter for The News-Review. He previously worked at KPIC and 541 Radio.

(6) comments


Why this hospital gets awards and citations for being a wonderful place amazes me. Almost without exception I hear horror stories like this about patient care. I was advised upon moving here to go to Eugene for anything other than an absolute emergency. Why are they still licensed and accredited? Who's running interference for them?


Thank you so much for such a well stated comment!


Have you ever been a patient at Mercy? I hear nothing but positive reviews from actual patients who have been to the hospital with very few exceptions. I do hear a lot of people who say "everyone says stay away" or "I hear horror stories". I don't know why people in the community love to complain about other people they know who apparently have had bad experiences and yet most of the actual first hand experiences are positive. A sad reflection on the community, really, that there isn't more pride in the hospital.


Tucker5 & I disagree. So what's your point? We don't speak for the community. The person who told me to stay away from Mercy is a local RN. No I have NOT been a patient there, nor do I intend to be. Have you?


yes i have and they were terrible. i go to peacehealth in cottage grove and will not ever go to MMC. Try going to their ER and you may die in the waiting room. Think about the woman whose hand was slammed in the door. She got an infection at MMC and was dead three days later. They do not manage the infections their patients get and have issues with their ER. They also have a few nurses that state patients have issues they did not report and igonre serious issues. I know patients that almost died in MMC and had to leave to get well. I also know patients they refused to move when the patient requested and they died in the hospital. When i was in and going down they gave my nurse a new patient to admit. Now that is really stupid. That particular nurse was an escellent nurse but that is unacceptable when a patient is going down the tubes to give an admit. I disagree with SBS who wont identify her or himself and does not even know what they are talking about. I grew up in the community and have not heard any with a positive experience. All the ones i know are driving to Eugene or Cottage grove. I also know their home health is extremely late at starting home care that is required by law to be in the home within 48 hours from becoming aware. Mercy home health did not arrive to do physical therapy even though i called them for over 2 weeks delaying healing as pt needs to be started immediately.


I suggest even in an emergency it is wisest to go to cottage grove or Eugene. MMC brags they got awards but it has been awhile. If you look up the best hospitals in the us. mmc is not even on the charts. The ob department is good and the only area i know to be good but they even missed a bleeding woman who just had a c section about 10 years ago and the mom died. People do not take seriously the frequent vitals and looking out for their patients. I am going to move out of Roseburg to have better health care.

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